Lab Tech Technical Team

General

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FAQ 2

• Equipment Procedures
• Logging into Outlook on iPhone

IT Internal Documentation

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Audiolink 1

• Audio Link

Cloudflare / Websites 2

• Purge Cloudflare Website Cache
• Raising Rillion Requisitions

Security 0

UniFi 1

• UniFi Dream Router Configuration Guide

Meeting Rooms VC 1

• Crestron Mercury First Line checks

TeamViewer 0

Google Workspace

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Google Calendar 1

• Finding a suitable meeting time on Google Calendar

Google Drive 1

• Sharing outside the organisation - Creating Google Accounts

Gmail 4

• GMail - The Basics
• How to Share a Google Calendar
• Google Delegate
• Creating an external Google account for access to internal Google Drive folders.

VPN and Server Login

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Servers and Jumpcloud 3

• Setting Up Your User Account to Access Servers
• Connecting a local drive to a Remote Desktop session
• JumpCloud Password Reset

VPN 1

• VPN Setup

Palette

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Public Articles 1

• Signing in to Palette

3CX

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3CX - Public 3

• Your welcome email
• 3cx on your mobile
• 3cx Manual

GlobeInvest Helpdesk

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IT policies 1

• Password Management Policy (Sample)